If you cannot make a payment, please contact Clearpay here.


As soon as you miss a payment, Clearpay will immediately stop you from making any further

purchases with Clearpay.


Clearpay will give you until 11pm on the following day to make your repayment and then

you will incur a late fee if you are still not able to make the payment by then. This will be an

initial £6 and a further fee of £6 if the missed payment is not made within 7 days. If your

order is less than £24, the total late fee will be £6. If your order is £24 or over, total late fees

will not exceed 25% of the total order or £36, whichever is less.


Clearpay debt may be passed to a debt collection agency and this may affect your ability to

use Clearpay in future. We encourage you to use Clearpay responsibly. Please see Clearpay

Terms of Service here for further details.