Online Shop (UK)

All things online shop

WHERE'S MY ORDER?
Standard orders are delivered within 3 working days, Monday to Friday, with free standard delivery for orders over £40.   Please note that Next Day D...
Fri, 24 May, 2024 at 11:36 AM
BREWDOG & FRIENDS CLOSURE
SADLY, OUR BREWDOG&FRIENDS SUBSCRIPTION SERVICE HAS COME TO AN END IN THE UK We launched BrewDog & Friends over a year ago in March 2021.    1...
Thu, 22 Feb, 2024 at 3:59 PM
I'VE ONLY RECEIVED PART OF MY ORDER?
If you ordered a large order from us then it is likely your goodies will be coming in 2 or more packages. As much as we try to keep all the parcels together...
Wed, 21 Feb, 2024 at 9:12 AM
WHY HASN'T MY PAYMENT GONE THROUGH?
BrewDog subscribes to the 3D Secure Payment Protection System and as such all our transactions are monitored by your banks fraud protection team.  If yo...
Mon, 1 Mar, 2021 at 1:20 PM
WHY AM I GETTING A 'ZIP CODE INVALID' ERROR MESSAGE?
This error occurs when a different billing address is given to the one the payment card is registered to. Please ensure that your billing address directly m...
Thu, 22 Feb, 2024 at 4:04 PM
HOW CAN I USE MY GIFT CARD BALANCE/STORE CREDIT?
When you redeem a gift card in your account, it is automatically added to your gift card balance. To use this gift card balance (or store credit), you will ...
Fri, 23 Sep, 2022 at 10:51 AM
WHY AM I GETTING A 'THIS DELIVERY METHOD IS NOT AVAILABLE' ERROR?
Due to Brexit, our UK online shop is not able to ship internationally anymore. However, customers in France, Netherlands ans Spain can still make purchase...
Wed, 31 Aug, 2022 at 11:41 AM
BUY ONE GET ONE TREE TERMS & CONDITIONS
BUY ONE GET ONE TREE Buy One Get One Tree is a sustainability-driven on-pack campaign that gives consumers the chance to ‘plant a tree’ via a 3rd party pa...
Wed, 31 Aug, 2022 at 11:41 AM
I'M UNABLE TO LOG INTO MY BREWDOG.COM ACCOUNT
You can log-in to your account just HERE. If you can't remember your password, please try resetting it by clicking on the 'forgot password?' li...
Tue, 17 Oct, 2023 at 9:32 AM
DO YOU OFFER DISCOUNTS FOR WEDDINGS?
The answer is YES. Our dedicated crew will personally handle your request and any bespoke requirements. Simply take your pick from a selection of products i...
Wed, 7 Sep, 2022 at 5:04 PM