Online shop

All things online shop

WHY AM I GETTING A 'THIS DELIVERY METHOD IS NOT AVAILABLE' ERROR?
Due to Brexit, our UK online shop is not able to ship internationally anymore. However, customers in France and Netherlands can still make purchases throu...
Sat, 26 Jun, 2021 at 12:54 PM
WHY AM I GETTING A 'ZIP CODE INVALID' ERROR MESSAGE?
This error occurs when a different billing address is given to the one the payment card is registered to. Please ensure that your billing address directly m...
Mon, 1 Mar, 2021 at 2:12 PM
I'M UNABLE TO LOG INTO MY BREWDOG.COM ACCOUNT
You can log-in to your account just HERE. If you can't remember your password, please try resetting it by clicking on the 'forgotten your pass...
Mon, 1 Mar, 2021 at 2:11 PM
WHERE'S MY ORDER?
Thanks for shopping with us.    We're now committing to an improved standard customer dispatch SLA promise of 72 hours across 7 days, changing down ...
Wed, 20 Oct, 2021 at 8:10 AM
CAN I PURCHASE A GIFT VOUCHER ONLINE?
Your sure can - find them HERE. These gift vouchers can be purchased either for yourself or for someone else by entering their email address when prompted. ...
Mon, 1 Mar, 2021 at 2:09 PM
HOW DO I USE MY EQUITY FOR PUNK DISCOUNT CODE?
We have revamped our Equity Punk discount process. We've left behind the discount codes, instead your correct discount code will be automatically hooke...
Mon, 1 Mar, 2021 at 2:08 PM
DELIVERY AND RETURNS TERMS & CONDITIONS
If you wish to return merchandise goods only, they must be returned in their original packaging to; FAO BrewDog Returns, Cygnia Logistics. DC7 Style Way, ...
Fri, 26 Feb, 2021 at 11:03 AM
BARNARD CASTLE EYE TEST BEER
You may have seen Barnard Castle Eye Test in headlines, on social media or even in Labour Leader Keir Starmer’s hand. This was a dry-hopped beer with a juic...
Mon, 1 Mar, 2021 at 1:28 PM
CHANGE OR CANCELLING ORDERS
Thanks for shopping with us.  Changes Due to demand and high order volumes, we are unable to make any changes to orders after they've been placed ...
Mon, 1 Mar, 2021 at 1:27 PM
BEER ADVENT CALENDAR & 12 LONEWOLF GINS OF CHRISTMAS
Did someone say Advent Calendars aren’t just for Christmas – looks like we just did!    Both the Beer Advent Calendar and 12 Lonewolf Gins of Christmas ar...
Mon, 1 Mar, 2021 at 1:26 PM